By Stephen Clarke & Brett Griffiths

Brett Griffiths

By now, most of you would have received notification from the ATO in regards to the phase out (retirement) of AUSkey and the introduction of myGovID and Relationship Authorisation Manager (RAM).  From the feedback we have been receiving however, there appears to be confusion about how these systems work and what they are for.  Given that the implementation of this new system is set for the end of March 2020 we thought some additional information would benefit.

The most frequently asked question we are currently receiving is whether to use myGovID or RAM.  In answer to this, both:

  • myGovID is the Australian Government’s digital identity provider and a new way to prove who you are online; whereas
  • RAM is a new Australian Government authorisation service that allows you to act on behalf of a business online.

In essence, both are required as the RAM allows you to link others, such as your bookkeeper, to your entities and myGovID is used for each individual to prove who they really are.

It is important to also note that this MyGovID is different from the MyGov access that individuals use to access various Government services online.

2 Step Process

The process is quite simple and can take less than 15 minutes provided you have sufficient documentation to prove your identification:

  • Step 1 – Download the myGovID app to your Smart Device. myGovID app is compatible with most smart devices using:
    • iOS 10 or later on Apple devices; and
    • Android 7.0 or later but excluding devices that use Android Go.
  • Step 2 – Use your identification documents to setup your myGovID account.

Documents You Will Need

You will require two of the following Australian identity documents to achieve a Standard identity strength:

  • Passport (not more than three years expired);
  • Driver’s license (including learner permit);
  • Birth certificate; and
  • Medicare card.

Overseas Entities – Basic Access or View Only

With the introduction of myGovID, access for non-residents has become restricted to Basic or view only access and is proposed to be granted for a 12 month period requiring annual renewal.  As a result of this non-residents will require an Australian agent in order lodge any documentation via the Business Portal.

Once the above is complete you are ready to link the businesses ABN to your myGovID. From there you will be able to utilise RAM to grant access to other persons that have also setup their myGovID, such as your bookkeeper.

If you are not able to find your business when you try and ‘Link your business’, it is likely that you are not recorded on the Australian Business Register (ABR) as a Trustee, Public Officer, Director, Partner, Office Bearer of a club/association or be a Sole Trader.  If we are the tax agent for this entity, we can resolve this for you.

The Time to Act is Now!

As the implementation date approaches, is is important for businesses to start the process of obtaining their MyGovID as soon as possible (and then linking others as required).  Moving forward myGovID will grant greater safety for online data for businesses as well as allowing for more accountability of employees within the workplace.

Want to know more?

If you would like to find out more about MyGovID and/or RAM, please contact Brett Griffiths, our Superannuation Advisory Director, for assistance.

An Important Message

While every effort has been made to provide valuable, useful information in this publication, this firm and any related suppliers or associated companies accept no responsibility or any form of liability from reliance upon or use of its contents.  Any suggestions should be considered carefully within your own particular circumstances, as they are intended as general information only.



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